top of page
USER FLOW
Team challenge push notification and email flow
1
Client
Tictrac, a global health and wellbeing platform for employers and insurers.
2
Problem
The personalisation aspect of team challenges was causing issues with sending out the correct pushes and emails at the correct time.
3
Solution
To create a team challenge comms flow, available to all content teams that were responsible for sending out comms.
My role: leading a troubleshooting session with internal stakeholders and developing the user flow.
4
Outcome
Pushes and emails were sent out to the correct teams, and the user flow increased confidence among internal stakeholders when sending out comms.
bottom of page